Cohere.io
Cohere is a smart automation tool aimed at assisting customer service teams in resolving tickets more quickly while cutting expenses. Its features include AI that comprehends language beyond mere keywords, delivering solutions rather than just responses, along with analytics to detect potential problems and content voids. Additionally, it has AI capable of extracting knowledge from prior conversations and executing actions on behalf of customers. With Cohere, teams can typically realize a 60% self-service rate, a 3-day go-live period, and achieve a fivefold return on investment.
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Writer is an AI-driven writing platform designed to help businesses produce on-brand content efficiently. It offers tools for brainstorming, drafting, editing, repurposing, and distributing content, enabling teams to quickly generate unique content with consistent brand messaging. Writer also includes enterprise features to guarantee data security and privacy.
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