Saleforce Agentforce
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Agentforce is a versatile AI agent creator from Salesforce that allows companies to design and customize independent AI agents for 24/7 support to employees and customers. These AI agents can independently handle tasks such as addressing customer queries, delivering sales assistance, offering tailored shopping experiences, and overseeing operations, all using trusted data and within set parameters. Organizations might utilize Agentforce to boost customer service efficiency, aid sales teams, enhance marketing strategies, and streamline diverse business activities by exploiting AI's capability to autonomously execute tasks across various platforms like web, mobile, WhatsApp, and Slack, thus expanding workforce capabilities and enhancing overall business outcomes.
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Cohere is a smart automation tool aimed at assisting customer service teams in resolving tickets more quickly while cutting expenses. Its features include AI that comprehends language beyond mere keywords, delivering solutions rather than just responses, along with analytics to detect potential problems and content voids. Additionally, it has AI capable of extracting knowledge from prior conversations and executing actions on behalf of customers. With Cohere, teams can typically realize a 60% self-service rate, a 3-day go-live period, and achieve a fivefold return on investment.
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Knowbo is a personalized chatbot for websites and documentation, designed to help users easily retrieve information and pose inquiries. It learns by entering a website's URL or sitemap, automatically updating its knowledge base to remain current. The chatbot can be tailored to match the website's brand and can be integrated into the site within minutes. All pricing plans include a free trial period, with priority support provided for Expert and Ultimate plans.
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ChatGPT serves as a resource for businesses, linking their expertise with a system capable of providing immediate answers to any question. This tool is compatible with all applications, ensuring security and privacy, and can be integrated into Slack or used as a website widget. It offers a variety of plans, each featuring distinct options like unlimited interactions, page indexing, Slack user access, website crawling, GPT-4, automated reporting, and customization possibilities.