Shopmate
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Shopmate is an AI-driven virtual assistant designed to turn site visitors into purchasers. It offers natural language search, real-time intelligent insights to identify customer hesitations, and answers to frequently asked questions. Compatible with major e-commerce platforms through a simple one-click integration, it delivers up to 10 times higher ROI, boosts conversion rates by up to 130%, quadruples the number of items added to carts, and lowers the rate of cart abandonment.
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Crisp is a customer service solution offering a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, knowledge base, status page, apps, integrations, help center, and videos designed to enhance customer service and engagement for businesses. Its exclusive MagicReply AI model facilitates collaboration between artificial intelligence and humans to deliver customized answers to customer inquiries. The platform supports various languages and channels, and includes features such as automated summarization and audio-to-text transcription to enhance the efficiency of customer service.