TLDR This

Enjo AI is an intelligent support automation platform leveraging advanced AI technologies to autonomously resolve between 20% and 80% of queries from customers and employees. The AI-powered system integrates with tools such as Slack, Microsoft Teams, Jira, and Confluence, providing instant and context-aware responses by retrieving information from knowledge bases and ticketing systems in real time. Enjo’s generative AI capabilities extend beyond straightforward question-answering, encompassing automatic ticket creation and routing, problem-based article generation, and delivering personalized support experiences. Organizations implement Enjo AI to scale their operations without additional hiring, reduce average resolution times to under one minute, cut operational costs by up to 30%, and significantly alleviate agent burnout by automating routine tasks. This AI system, which continually learns, becomes an increasingly valuable resource for corporate support teams aiming to enhance their efficiency while maintaining high satisfaction levels.

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