Fini
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Fini is an AI chat tool designed to assist growth teams in PLG companies in pinpointing churn causes and offering personalized experiences to retain current customers. It includes features like tone and character configuration, effortless human routing, a multi-channel strategy, feedback learning, and more. It also supplies essential metrics such as retention uplift, revenue/user uplift, activation uplift, and integration time. Furthermore, it integrates with platforms like Intercom, Slack, and Discord and is relied upon by data-driven tech companies globally.
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Tidio features a conversational AI bot named Lyro, driven by Claude (Anthropic AI). Lyro enables small and medium enterprises to expand their support capabilities without the need for additional staff. It can respond to up to 70% of typical customer inquiries in under 15 seconds, ensuring customers receive information at any time. Lyro can be integrated as an add-on to current customer service software, and users can benefit from improved pricing with personalized Lyro plans. Tidio also provides a variety of other AI tools like live chat, chatbots, a helpdesk, and more.
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Voiceflow is a platform for collaboration, created to enable teams to quickly and efficiently develop chat and voice assistants. It brings together conversation designers, product managers, and developers in a single space to craft comprehensive and interactive conversational experiences, offering capabilities like drag-and-drop design, quick prototyping, instant feedback, pre-made code, and reusable components and templates.
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Answerly is an AI-driven chatbot solution aimed at transforming customer support for businesses of any scale. It delivers immediate responses to customer queries around the clock, integrates seamlessly with existing knowledge bases, and allows customization to match a brand's voice. The platform includes features such as a Knowledge Hub for training, real-time conversation tracking, and data analytics. Companies can use Answerly to elevate customer experience, boost efficiency, obtain valuable insights, and offer scalable support, thus lessening the burden on human agents.